22nd May 2020 (updated 26th September 2022)
Since the beginning of the pandemic lockdown on 23rd March 2020, osteopathic practices were advised to only provide emergency appointments (if they were comfortable to do so). As I felt we really didn’t know what we were dealing with at that time I chose to temporarily close the practice and negate risk.
I have been working hard on putting strict protocols in place to offering face to face appointments where remote consultations are not possible. Our clinic policy has been formulated from the culmination of information and advice given by:
- Public Health England
- HM Government
- World Health Organisation
- General Osteopathic Council
- Institute of Osteopathy
In order to continue to manage and minimise risks to me, you and the staff in our building there remains a change in protocol for those requesting appointments. All patients prior to booking an appointment will be asked a series of pre-screening questions relating to Covid-19 to ascertain whether it’s appropriate for a face-to-face appointment to be offered.
If you are in a ‘vulnerable’ category i.e., certain medical conditions, over 70, immunocompromised – you may want to consider risks vs travelling for treatment?
I’m asking all patients to enter clinic a few minutes prior to your appointment time to minimise contact. PPE requirements are such that face masks are now worn on a risk assessed basis, and are ‘optional’ for patients who are not displaying any signs and symptoms of Covid-19. Should you require me to wear a face mask please just ask.
I would like to reassure all my patients that we do have plenty of measures in place, with hand sanitisers in reception. The clinic is thoroughly cleaned after every patient with all surfaces including door handles, chairs and table tops sanitised. Appointment timings have been structured to allow full aeration of the clinic room for a minimum of 10 minutes between patients. I will not be using soft furnishings such as towels and I would therefore ask that you wear appropriate (loose fitting) clothing that will allow me to treat you accordingly – clothing will stay on where possible.
Our clinic protocols remain in place and are under constant review. If this document raises any questions, please do not hesitate to contact me.
Lisa Ives M.Ost PgCACE PgAO FSCCO
Lisa Ives Osteopathy